Shipping Policy
Processing Time
All orders are processed within 1 to 2 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.
Estimated Delivery Time
All products are shipped from the United States to Mexico.
The estimated delivery time is 7 to 15 business days.
Please note that actual delivery times may vary due to customs, weather conditions, or carrier operations.
Shipping Costs
Shipping is free on all orders over 500 MXN.
Orders below this amount will incur a shipping fee, calculated at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can track your package on our Order Tracking page or directly on the carrier’s website.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the delivery date.
We will help resolve the issue with the shipping carrier as quickly as possible.